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Privacy Policy

Last Updated: April 20, 2026  |  Effective Date: January 1, 2020

MNM Computers ("we," "us," or "our") operates this website and provides device repair services from our shop located at 7613 Greenback Lane, Citrus Heights, Sacramento, CA 95610. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mnmcomputers.com) or use our repair services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data You Provide: When you contact us via our contact form, call us, or bring in a device for repair, we may collect your name, phone number, email address, and mailing address.
  • Device Information: When you bring in a device for repair, we collect the make, model, serial number, and a description of the issue to perform the repair.
  • Usage Data: When you visit our website, our hosting provider may automatically log your IP address, browser type, referring URL, pages visited, and time spent on each page.
  • Cookies: Our website may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our repair services
  • Process repair orders and communicate service status updates
  • Respond to your inquiries, comments, and questions
  • Send you service-related notifications (e.g., when your repair is complete)
  • Improve our website and services based on usage analytics
  • Comply with legal obligations
  • Prevent fraudulent or unauthorized transactions

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email providers, payment processors), subject to confidentiality agreements.
  • Legal Requirements: We may disclose information where required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide services, resolve disputes, enforce agreements, and comply with legal obligations. Repair records are typically retained for up to 3 years. You may request deletion of your data by contacting us.

5. Security of Your Information

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

7. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. California Privacy Rights (CCPA)

California residents have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of their personal information (subject to certain exceptions)
  • Opt out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising these rights

To exercise these rights, contact us at info@mnmcomputers.com or call (916) 721-6677.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • MNM Computers
  • 7613 Greenback Lane, Citrus Heights, Sacramento, CA 95610
  • Phone: (916) 721-6677
  • Email: info@mnmcomputers.com
  • Hours: Mon–Fri 10 AM – 6 PM, Sat 10 AM – 4 PM
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